Patient Records

Patient data is kept on computers and the Practice is bound by the Data Protection Act. Confidentiality is respected at all times by all members of the team. Copies of the leaflets: “Your Records are Safe with Us” and “What we do with Your Medical Records” are kept in the waiting room.

Patient Rights and Responsibilities

You will be treated as an individual and shown courtesy and respect at all times. Everyone working in the Practice has a legal duty to maintain the highest level of confidentiality about patient information. You may receive care from other people in the NHS. To work together for your benefit we may need to share information about your care. This is always strictly on a need to know basis only. Whenever we can we remove details which identify you.

Any violence or abusive behaviour to any member of staff or towards any other person on the Practice premises will result in a patient’s removal from our Practice list. The Primary Care Trust will be informed and the patient transferred to the Bristol police for medical care.

Obtaining Test / X Ray Results

Please telephone Reception on 01225 858686 after 2pm when the staff will be able to help you.